It provide online services such as booking ticket, information about destination, shopping chat, travel services, corporate services and so on. It allows customers from around th
e world to gain more information about them and its products. Potential customers can browse online catalogues without having to leave their homes or offices. Furthermore, customer can book the ticket through this website http://booking.airasia.com/skylights/cgi-bin/skylights.cgi . Customer can fill in the detail such as date, number of guest, the destination and whether you want to one way or return. In the booking categories, it also provide more information about the way of online payment. Through the shopping chat, AirAsia offers a choice of credit cards to fit the needs of your lifestyle in different countries such as AirAsia-Citibank Credit Card and AirAsia-Citibank Gold Card are offer for Malaysia guest.
Moreover, Air Asia also provide latest news about the famous places in the travel services categories. It is very convinent to customers because it provide availability of search engine to find the particular information. When talking about the colour and fonts selections, it using red colour as a main colour and font word design. AirAsia also provide "Help & Info" means that when any cutomers do not understand particular information, they can contact them or Frequent Ask Question (FAQ). Sometime it have advertise promotion appear in the web page, so the customers will know the latest promotion price or packages.
In the conclusion, Air Asia is a famous local e-commerce in Malaysia. Most of the local customers like to fly with Air Asia plane because it provide a clear picture and information to the customers.
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